Press Center

Press Center

INSIDER KNOWLEDGE ON HOW TO REDUCE BROKEN APPOINTMENTS & NO-SHOWS

Dr. Mark Mosier
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The trick to increasing collections is reducing broken appointments and no-shows by shifting your patients’ priorities. The stratagem in shifting priorities is more about laying out the truth and importance of care more than anything, but there’s a bit more strategy involved to successfully achieve the goal. (read more)

DID YOU GO INTO DENTISTRY TO BE A BANKER?!

Dr. Mark Mosier
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Did any of you go to dental school to be a banker? Weird, neither did I. Yet, the lawyer instructing a risk management class I attended said 80% of dental liability claims are over bad debt. Yeah, I made a decision that day—my banking days are over; I’m going to reduce my liability risk by 80%. (read more)

HOW TO SHORTEN YOUR SALES CYCLE AND PREVENT SALES SUICIDE

Tosh Swain
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Jeff Thull stated in an article for inc.com, “Customers don’t create long sales cycles—salespeople do.” This means it’s more in your control than you thought. Your upfront effort is the difference between more decisions in less time and sales suicide. (read more)

THE BEST & WORST VACATION WEEKS FOR DOCTORS!

Dr. Mark Mosier
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Everyone with kids knows school will be out soon. While parents are preparing for Armageddon, teachers are looking forward to freedom and a little piece of paradise. But did you know that if you’re a doctor, you should also be looking forward to a little vacation? Learn the best and worst vacation weeks for doctors to avoid killing your production in exchange for your little piece of heaven. (read more)

WHY YOU SHOULD STOP GIVING OUT CHRISTMAS BONUSES!

Dr. Mark Mosier
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Some of us don’t know how to share very well. But if we’re unwilling to share the wealth with our team (which their blood, sweat, and tears helped produce), they’ll lose their enthusiasm and drive. So, we can’t view it as an increase in overhead; it’s an investment. A reward system is premium fuel for our production machine. Hence, why it’s time to say goodbye to irrelevant bonuses (psst . . . like Christmas bonuses) and hello to a reward system tied to performance! (read more)